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COVID-19
ONE-TO-ONE ONLINE MENTAL HEALTH AND WELLBEING SUPPORT FOR STUDENTS AND STAFF

Prioritising your mental health and wellbeing, alongside physical health, is paramount in this period of uncertainty and worry. Studying or working from home during the outbreak may create additional stress due to isolation, changes in routine, loneliness and high levels of anxiety.

UMO has a long track record of providing mental health and wellbeing interventions to students and staff, delivered online via secure video link (Google Meet). Our practitioners offer proactive and strategic forms of support to meet your needs. We have an expert team of mental health professionals (psychologists, counsellors, mental health nurses and social workers) on hand to provide a service that is safe, secure and bespoke to your individual circumstances.

Get in touch if you would like to find our more about support whilst studying or working from home.

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Hello.

UMO is the leading provider of Specialist Mentoring, Wellbeing Mentoring and BAME Mentoring. UMO also provides counselling and SpLD/Specialist Tutoring and drop-in services as well as supervision and works-shops for HE staff.

Our services can help people in many different ways depending on the need of the individual and what they would like to work on themselves, for example:

In all instances, the practitioner will help the individual to identify, define and articulate their goals and personal motives. UMO services enables the individual to establish a private and safe relationship with their practitioner who understands the demands of university life and the psychological difficulties and problems that they face.

UMO works in association with Needs Assessment/DSA.

Trusted by more than 65 leading universities

Kings College London
Brunel University Mentoring
Bloomsbury Institute
Arden University Ealing
Loughborough
Kingston University London
The London Academy of Music and Dramatic Art
Kingston School of Art
The Institute of Contemporary Music Performance
Imperial College
UCL
Goldsmith
University of Greenwich
Guildhall
Fashion Retail Academy
Coventry University London Campus
Royal Veterinary College
University of Birmingham
London School of Economics
City University of London
University of Arts London
London South Bank
Courtauld Institute of Art
Canterbury Christ church

What universities say about us

Kings College London

Barry Hayward,
Head of Disability Support, King’s College London

UMO as the service they provide is reliable, professional, and of a high standard, and they respond quickly to any issues that come up. Their communication is excellent providing Disability Advisers with the regularly updates on students and highlighting any concerns there may be for an individual’s wellbeing. Students consistently give positive feedback on the service and they support students with complex mental health challenges to achieve their academic goals.
Queen Mary University

Simon Jarvis,
Interim Head of Student Wellbeing, Queen Mary University of London

we have a long-established relationship with the University Mentoring Organisation and we have always found their services invaluable for our most complex and vulnerable students
London Metropolitan University

Sarah Richardson,
Head of Student Services, Head of student service at London Metropolitan University

UMO is that rare breed of a company that is passionate about the students and the sector that they operate in, they are a company with a heart. Support has always been timely, supportive and extremely professional. We have had excellent feedback from both staff and students and will continue to work with them, learn from them, be supported by them in providing first-rate support
Birbeck

Eleanor Mongey,
Head of Student Services, Birkbeck College

UMO offer an incredibly professional and supportive service to students and universities.

What our students say

Having someone who not only cares and wants you to do well, but has the experience and wisdom to guide you and make sure you have a healthy attitude to trying to do well at university and live a healthy life. I believe everyone needs this sort of input, since there is so much pressure on young people these days to be high achievers at all costs.

I have learned to be more aware of myself and what I can achieve. I am so much more confident now as a direct result of my mentoring. I will graduate with a good degree now which would not have happened without the extra support. I am better able to look after myself and manage myself whether I am struggling with my health or going through better times

Having someone who understands both the university side and the mental health side has helped so much. This support doesn't exist anywhere else in the university structure for me. Without my mentor's advice and encouragement, I would have dropped out

I have gained the ability to really take a step back and see the bigger picture and ensure that I am prioritising my life in the right way. Mentoring has also helped me get back into the habit of studying and writing essays after a year of interruption caused by ill health

Incredible mentor, emotional and academic support, communicating with other professionals, having a consistent relationship with someone highly skilled and encouraging... I would not be studying without this help

Can talk about both practical studying problems and personal problems - it's really helpful that these aren't treated as separate problems

It helped me to better cope with the personal issues I was challenged with. It also helped me to manage my worries and anxiety. In general, I am sure I was not able to be successful in my programme without the support of my mentor. She brought big changes to my academic and personal life

Impact

82.2%

Improvement in meeting deadlines

83.7%

Improvement in productivity and efficiency

95.5%

Improvement in focus and concentration

89.3%

Improvement in attitude towards their work

75.6%

Better engagement with their work

75.0%

Improvement in relationships with colleagues and peers

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