UMO enables students to reach their full potential through
specialist mental health and wellbeing support tailored to individual needs.
ONE-TO-ONE ONLINE MENTAL HEALTH AND WELLBEING SUPPORT FOR STUDENTS AND STAFF
Prioritising your mental health and wellbeing, alongside physical health, is paramount in this
period of uncertainty and worry. Studying or working from home during the outbreak may create additional
stress due to isolation, changes in routine, loneliness and high levels of anxiety.
UMO has a long track record of providing mental health and wellbeing interventions to students
and staff, delivered online via secure video link (Google Meet). Our practitioners offer proactive and strategic forms of support
to meet your needs. We have an expert team of mental health professionals (psychologists, counsellors,
mental health nurses and social workers) on hand to provide a service that is safe, secure and bespoke to
your individual circumstances.
Get in touch if you would like to find our more about support whilst
studying or working from home.
UMO is the leading provider of Specialist Mentoring, Wellbeing Mentoring and BAME Mentoring. UMO also
provides counselling and SpLD/Specialist Tutoring and drop-in services as well as supervision and
works-shops for HE staff.
Our services can help people in many different ways depending on the need of the individual and what they
would like to work on themselves, for example:
Motivation and empowerment to identify their own issues and targets, and help them to find ways of
Support and encouragement to find ways to manage their own learning and development.
Space to stop, think and talk about the psychological pressures and stresses they may be under with a
qualified and experienced person who understands the needs of individuals at university.
In all instances, the practitioner will help the individual to identify, define and articulate their goals
and personal motives. UMO services enables the individual to establish a private and safe relationship with
their practitioner who understands the demands of university life and the psychological difficulties and
problems that they face.
UMO works in association with Needs Assessment/DSA.
Trusted by more than 65 leading universities
What universities say about us
Barry Hayward, Head of Disability Support, King’s College London
UMO as the service they provide is
reliable, professional, and of a high standard, and they respond quickly to any issues that come up. Their
communication is excellent providing Disability Advisers with the regularly updates on students and
highlighting any concerns there may be for an individual’s wellbeing. Students consistently give positive
feedback on the service and they support students with complex mental health challenges to achieve their
Simon Jarvis, Interim Head of Student Wellbeing, Queen Mary University of London
we have a long-established relationship with the University
Mentoring Organisation and we have always
found their services invaluable for our most complex and vulnerable students
Sarah Richardson, Head of Student Services, Head of student service at London
UMO is that rare breed of a company that is passionate about the
students and the sector that they operate
in, they are a company with a heart. Support has always been timely, supportive and extremely professional.
We have had excellent feedback from both staff and students and will continue to work with them, learn from
them, be supported by them in providing first-rate support
Eleanor Mongey, Head of Student Services, Birkbeck College
UMO offer an incredibly professional and supportive service to
students and universities.
What our students say
Having someone who not only cares and wants you to do well,
but has the experience and wisdom to guide you and make sure you have a healthy attitude to trying to do
well at university and live a healthy life. I believe everyone needs this sort of input, since there is so
much pressure on young people these days to be high achievers at all costs.
I have learned to be more aware of myself and what I can
achieve. I am so much more confident now as a direct result of my mentoring. I will graduate with a good
degree now which would not have happened without the extra support. I am better able to look after myself
and manage myself whether I am struggling with my health or going through better times
Having someone who understands both the university side and
the mental health side has helped so much. This support doesn't exist anywhere else in the university
structure for me. Without my mentor's advice and encouragement, I would have dropped out
I have gained the ability to really take a step back and see
the bigger picture and ensure that I am prioritising my life in the right way. Mentoring has also helped me
get back into the habit of studying and writing essays after a year of interruption caused by ill health
Incredible mentor, emotional and academic support,
communicating with other professionals, having a consistent relationship with someone highly skilled and
encouraging... I would not be studying without this help
Can talk about both practical studying problems and personal
problems - it's really helpful that these aren't treated as separate problems
It helped me to better cope with the personal issues I was
challenged with. It also helped me to manage my worries and anxiety. In general, I am sure I was not able to
be successful in my programme without the support of my mentor. She brought big changes to my academic and
Improvement in meeting deadlines
Improvement in productivity and efficiency
Improvement in focus and concentration
Improvement in attitude towards their work
Better engagement with their work
Improvement in relationships with colleagues and peers
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